Area you a Medicare Patient?

Beneficiary and Family Centered Care

Quality Improvement Organization

Please Select an Area
Area 5 covers Alaska Arizona American Samoa California Guam Idaho. N. Mariana Islands Nevada Oregon Washington
Area 1 covers Connecticut Massachusetts Maine New Hampshire New Jersey New York Pennsylvania Puerto Rico Rhode Island Virgin Islands Vermont

Medicare Quality HelpLine App

The Medicare Quality HelpLine App uses innovative SmartPhone technology to make it easy for Medicare patients and their caregivers to contact Livanta when they have a concern about the quality of care they receive.

By downloading the app, you will have quick and easy access to Livanta’s call center representatives who will listen to and address your concerns and determine if you received treatment and services that met quality of care standards. Livanta provides this assistance for Medicare patients at no charge to promote Better Care, Healthier People, and Smarter Healthcare Spending.

Some examples of quality of care concerns include:
Medication mistakes or other serious healthcare errors

New infections, bed sores, or falls at a healthcare facility

Severe and unexpected bleeding or blood clots

Poor discharge or follow up information

Dissatisfaction with healthcare

Immediate advocacy and support

Long wait times

Care ending too soon

Download the Medicare Quality HelpLine App to start your case
App Displayed on Phone
QR Code for App Download
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