Ohio

Livanta is a Beneficiary and Family Centered Care Quality Improvement Organization (BFCC-QIO). BFCC-QIOs are responsible for medical case review, which supports the rights of people on Medicare. These rights include protecting you when you get health care and making sure you get the health care services the law says you can get. BFCC-QIOs can help you if you have a concern about the care you have been receiving or if you want to request a review (appeal) of your discharge from a health care facility.

Livanta encourages you to contact us with your healthcare concerns.

Beneficiary and Family Services include:

• Appeal of Discharge
• Quality of Care Concern (Immediate)
• Beneficiary Complaint

Provider Services include:

• BFCC-QIO Case Review Types
• Memorandum of Agreement
• Provider Bulletins and Downloads

For concerns other than those listed above, please see the following list of resources. Note that the phone numbers listed are for external organizations, and are provided here for your convenience.